Are your services offered on a retainer or one-time basis?
We offer both. While we would love to build a relationship with you as an on-going client, but we also understand that for some companies you may only need our help from time to time. By working with Empress we allow you the flexibility to keep us on a monthly retainer or work with us on a project by project basis. The choice is yours.
Can Empress complete rush tasks/projects?
We try to turn around all projects as soon as possible. But if you need your project moved to the top of the list, if we are able to accommodate we will work with you to do so. There may be a fee associated with honoring your request. Please contact us at firstname.lastname@example.org and outline your specific needs and someone from our staff will contact you as soon as possible.
Will my virtual worker be the only one working on my project?
Our primary goal is to provide you with excellent service and complete your project in a timely and efficient manner. Depending on the nature of your project, we may find it necessary to have more than one team member work on your project.
Do we need to provide our virtual worker with any equipment or software?
Not at all. Our team members have dedicated work spaces equipped with a computer, multi-functional printer, and phone line. Our computers are loaded with standard Microsoft Office products.
We have the BEST clients. Providing them with the support and guidance they need to help their businesses grow is why we exist.